Occasionally we are out of the office and, when we are, our assistant will be happy to take your message and relay it to us promptly. In some cases, she will return the calls that you have left on our answering machine to see if she can answer any of your questions or find out what you are interested in renting and , if you are ready to make a reservation, she will be able to advise you when we will be able to get back to you to complete your reservation.

     WHEN YOU ARRIVE, you will find a note on the door, as you enter, asking you to place a note on the metal clip on the door, if you find any needed repairs on  arrival. That way when our maintenance man stops by your vacation home, he will know what needs repair--even if you are down at the water or in town--and will most likely be able to take care of the repair immediately.

     Each house is cleaned immediately after it is vacated. There may be occasions that the house will be unoccupied for a rental period before you arrive. In these cases, we do not go back into the house to clean a second time just before your arrival. Because the wind blows constantly at the beach, it is possible that some sand or bugs could get into the house again before your arrival. We provide a broom, for your use, in these cases. (Remember the house was thoroughly cleaned, the bathrooms, etc, since the last renters were in the house.)

     If you need help at any other time, he will be available, but you will need to call him from town. He does have an answering machine. If you give him the number of your house, the beach you are on and a description of the exact problem you are having, he will be able to bring any needed materials with him when he comes back to assist you. (In trying to help our customers, many times he goes way beyond what is expected of him. Please remember that, Tipping is always acceptable when he has done you a Special Favor and when you have received Superior Service.)

     WHEN YOU ARE LEAVING, we would greatly appreciate your leaving another note on the metal clip if you know of any other needed repairs. Our cleaning ladies will make sure our maintenance man gets the note so he can make the repairs as quickly as possible, many times before the next renter arrives. (We're sure you will appreciate this effort from the person that vacates the house, just before your arrival)

     Each of our ladies cleans two of our homes each Sunday and Thursday afternoons. Each of them works very hard to be sure that the cleaning is completed by the 6 PM check-in time.

     All of our cleaning ladies are helping their families supplement their income and TIPS are always appreciated, (but only if you are happy with the way the house has been cleaned.)

      If you have any usable food left, that you don't plan to take home, just leave in on the kitchen counter or in the refrigerator. Your cleaning lady will arrive to clean the house right after you vacate the house. She will remove any usable food and she and her family will greatly appreciate your leaving it for them. (Of course, you should discard any opened or spoiled food in the trash receptacle provide)